Effective: 1 March 2015

Reach Learning Disability is committed to protecting and respecting your privacy.

This webpage tells you the data protection and privacy practices for www.reachuk.org, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

www.reachuk.org does not actively track you as an individual.

Should you send us an email via our contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not use 3rd Party / Tracking / Advertising cookies.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

The cookies* we use are detailed below:

CookieTypeDurationDescription
Cookie HeaderPersistent1 yearIn the footer of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
Google AnalyticsPersistent1 yearTo understand how people use our site, and to discover areas on our site with issues, we use Google Analytics†. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPressPersistent1 yearWordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.

*cookie – a bit of information kept on a user’s computer.

† For more information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

How you can manage or delete cookies

If you don’t want to receive cookies, you can change settings in your web browser so that your browser tells you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies, the Help function within your browser should tell you how. Alternatively, these sites can provide more information on how to do this:

Reach UK makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Reach UK cannot ensure or guarantee the security of information when it is being transmitted.

To delete the cookie used to remember if you have viewed this policy or not, click here: Delete Cookies

Which organisation is collecting this information

www.reachuk.org is a website owned by Reach Learning Disability, registered Charity no 1076318.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message. We will not pass it on to any third-party without telling you first.

We may also use your email to help resolve issues or disputes.

Our disclosure of this information

We do not share your personal information or email address with third parties other than as described above.

Email opt-out

Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. Please use the ‘unsubscribe’ link at the bottom of the email.

Protection of your information

www.reachuk.org uses best endeavours to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

If you would like to have any personal information removed from our systems please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using www.reachuk.org’s website and services, and contact us (details above) if you would like any information removed.